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SentraCloudSM - Features and Benefits
FEATURE
BENEFIT
Fully Managed Enterprise Cloud Services
Outsourced unified cloud services including Unified Communications, Unified Storage and Unified Mobility services from the cloud.
Lower IT Costs and Complexity
SentraCloud virtually eliminates capital expense, reduces IT costs and complexity and optimizes your infrastructure for flexibility and growth. SentraCloud also allows you to deliver consistent services to all your locations and users no matter where they are. Finally, SentraCloud allows you to maintain your focus on your business, customers and sales.
SmartBand - Fully Managed Connectivity/Bandwidth to the Cloud
SentraCloud comes with SmartBand, a fully managed bandwidth connectivity solution that provide a broad selection of bandwidths and security options, ensuring the highest quality, most reliable and secure connection from your business locations to our cloud services at the best price possible. With both bandwidth and cloud services coming from one vendor, you get consolidated billing and single vendor piece of mind.
Highest Reliability, Quality and Performance in the Industry
As a fully managed bandwidth solution, SmartBand delivers the most reliable, highest quality, guaranteed performance connection between your company's locations and PanTerra's cloud datacenters. Each connection is monitored by PanTerra 24 hours a day for quality and performance. Should any issue arise, PanTerra's technical team will respond immediately, ensuring service continuity.
SmartCPE - Fully Managed on-premises Equipment
All PanTerra provided on-site equipment and configurations are fully managed by PanTerra Networks through SmartCPE, which includes a worry-free replacement policy. On-site real-time monitoring of the location network is provided as well.
Maintain Your Focus on Your Business, Not Your Infrastructure
We handle your communications infrastructure so you can maintain your focus on your business, customers and revenue. PanTerra will professionally install, configure and train you on your new equipment. If anything fails, PanTerra will replace the device typically within 24 hours.
Unified Mobility Built-in
Move into the 21st century with SentraCloud's seamless tablet and smartphone integration.
Don't be Tethered to Your Desk or Office
Maximize your mobility while taking all your communications with you where ever you go on your fully functional communications tablet and smartphone.
Unified, Secure Data and File Storage in the Cloud
Securely store and share all your files and data in the cloud, including all your data and application files as well as all your communications files (emails, faxes, voicemails, call recordings and IMs).
Collaborate and Share Faster and From Anywhere in the World
Share information securely and collaborate faster with colleagues, partners and customers. Having a single cloud storage solution for all your communications, application and user content simplifies your business infrastructure and makes it easier to share information with colleagues and customers.
On-site Installation and End-user Training
Professional on-site installation and configuration of all equipment, connectivity and services. On-site and remote end user training available.
Get Up and Running Fast and Efficiently
With PanTerra's professional on-site installation, configuration and training, you don't waste time transitioning to your futureproof cloud infrastructure. And hands-on refresher training is available instantly anytime.
TotalCare - 24/7/365 Pro-active Customer Satisfaction
Industry leading customer support available whenever you need them. Dedicated TotalCare account manager.
Instant Answers When You Need Them
PanTerra's customer satisfaction is among the highest in the industry. We earn your business every day, week and month. We "own" the problem until the issue is resolved and you are satisfied... period.
Highest Reliable Cloud in the Business
99.999% datacenter reliability with disaster recover capabilities.
SentraCloud Will Never Let Your Business Down
With SentraCloud's dedicated and vast array of redundancy and auto-recovery capabilities, PanTerra's SentraCloud will be more reliable than virtually any local infrastructure and with PanTerra managing the infrastructure, your business will save time, money and headaches, allowing you to maintain your focus on your business and customers.
Single Vendor Converged Solution
With SentraCloud, you have a single vendor providing all your cloud IT services, connectivity and on-premises equipment so you have one point of contact and one place to go for all your needs from any location in the world.
No Multi-vendor Headaches or Run Around
Never deal with finger pointing and solution delays associated with multi-vendor solutions. With SentraCloud, you have a single point of contact for all your cloud services.
