SentraCloud: Full On-site Installation and Training

Training
  • Full On-site Installation of All Communications Networking Equipment and Endpoints
  • Full End-to-End Testing from Endpoints to Cloud Services
  • Full Training on Endpoint Use and Operation
  • Complete Installation and Training
  • Full Remote Training Available
  • Additional Refresher Training Available


With SentraCloud, all on-premises communications networking equipment is configured and installed on-site. This includes the routers, switches and endpoints. Full end-to-end testing is performed before cutting the network over. In addition, on-site training of all endpoints is provided with additional remote and local training sessions available as required.

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On-site Installation and Configuration
PanTerra Provides Full On-site Installation of All Managed Service Equipment

With SentraCloud, all on-premises equipment and connectivity is installed by a PanTerra certified professional installer. This includes bandwidth CPE, routers, switches and any end user devices such as desk phones and conference room phones. All configurations and equipment will be checked for correct operation. Installation dates are coordinated with the customer at their convenience.

On-site and Remote Training

Once all on-premises equipment is installed and verified operational, PanTerra's certified installer will provide end-user training for any end points installed, including desk phones and conference room phones. Additional on-site and remote end-user training is also available. Remote training is available via WorldSmart's web meeting services. In addition, there are a number of end-user self paced training videos available.

PanTerra Provides Full On-site and Remote Training
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WorldSmart Awards

Inc. Magazine's Top 500 Fastest Growing Private Companies in America Award
Red Herring 2010 Top 100 North America High Tech Startups Award
Unified Communications Excellence Award
Unified Communications Solutions, Product of the Year Award for WorldSmart
Communications Solutions, Product of the Year Award for WorldSmart
Customer Interaction Solutions, Product of the Year Award for WorldSmart CallCenter
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"PanTerra's SentraCloud Managed Service not only has cut my communications costs in half, but its feature set has truly increased my broker's productivity. I can share a desktop with a client to show them market trends instantly. And the secure IM provides a confidential means of connecting to multiple clients at once. Having a single vendor manage my bandwidth and cloud services gives me added confidence and comfort that my IT communications infrastructure is in good hands."

Chip Unsworth
Chairman and CEO
Legend Merchant Group, Inc.

"The best thing I like about PanTerra's SentraCloud solution is that there is one vendor managing all my cloud services, bandwidth and devices! There isn't any finger pointing. I get reliable, fast communications services that are flexible and actually help me close business faster. PanTerra's support is super and their feature set very complete."

Jim H.
IT Director
Retail Sales Company