SentraCloud SmartCPE: On-Premises Managed Equipment

Managed Connectivity
  • Full Management of All On-Premises Communications Equipment
  • Design, Planning, Installation and Training Included
  • Endpoints Include Tablets, Desk Phones and Conference Phones
  • Eliminate IT Costs, Focus on Your Business
  • Full Warranty and No-hassle Replacement


PanTerra's SmartCPE provides complete management of all your on-premises communications equipment. This includes designing, planning, installation, training and maintenance of all your equipment.

During the term of the managed service agreement, PanTerra warranties all provided equipment and provides a no-hassle replacement policy should any device fail.

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Managed Network Equipment

With PanTerra's SmartCPE, all your communications networking equipment is fully managed by PanTerra, eliminating the costly and many times frustrating management of the communications network. PanTerra will work with you to develop a customized and optimized communications network architecture for your company, including all your locations as well as any remote users. Once the network architecture is defined, PanTerra will install all the equipment, connect it up using SentraCloud's SmartBand connection and fully test the implementation before cutting over your communications.

On-premises Networking Equipment

PanTerra Installs, Manages and Maintains All Your On-Premises Communications Networking Equipment Thru SmartCPE

PanTerra installed network equipment ensures that your communications services perform at the highest level of performance, quality and reliability possible.

Managed Tablets

The future of communications is mobile and PanTerra's SentraCloud will get your there faster with fully managed tablets as the ideal communication endpoint. With WorldSmart cloud services running seamlessly on a SentraCloud managed tablet, you can take all your communications with you wherever you are. Imagine answering your extension from your tablet anywhere within your company... or anywhere in the world! With fully managed bluetooth headsets and high quality bluetooth speakers, you can take a call in the most convenient way possible. With SentraCloud's tablet communications, you may decide you don't even need an old fashion desk phone!

PanTerra's WorldSmart Cloud Services Run on Tablets Seamlessly

WorldSmart Runs Seamlessly on Tablets and Supports Wireless Headsets and high qualiy bluetooth speakers

Managed Desksets and Conference Phones

With PanTerra's SentraCloud fully managed cloud services, all your on-premises communications equipment is also full managed, eliminating the costly ongoing management and maintenance of all your communications equipment. PanTerra provides high quality SIP standard wired and wireless desk phones and conference room phones in a variety of price points and features. PanTerra will work with you to identify the right endpoint for every location and will ship, install and train your employees on how to effectively use each endpoint. You can be confident that all your communication endpoint needs can be met from your break room and lobby to your executives and board room. With SentraCloud, we have all your endpoints covered.

Standard SIP-based Desk and Conference Phone Support

Standard SIP-based IP Desk and Conference Phones are Fully Managed By PanTerra

Local Network Monitoring

SmartBand provides continuous Quality Of Service (QoS) monitoring of all network connections to WorldSmart services so that you can be assured that your communications are operating at optimal quality and efficiency. SmartBand provides "End to End" monitoring of QoS, including within your local corporate networks as well as the connectivity between your company and WorldSmart datacenters. A dedicated QoS monitoring device is installed at each location and provides continuous real-time QoS monitoring and data logging or your local LAN that can be reviewed and analyzed by PanTerra customer engineers. If a QoS issue arises, your dedicated SentraCloud representative can access the SmartBand monitoring device and review all service data relevant to the issue. In many cases, exact event cause can be determined and any corrective action can be initiated immediately, reducing or eliminating any service degradation. Since SmartBand is monitoring all the time, even sudden or unexpected events can be analyzed and addressed. With SmartBand, you can rest assured that all aspects of your communications eco-system (your networks, your carriers and our datacenters) are being monitored and managed 24/7.

Managed Enterprise provides end to end QoS monitoring and management

SentraCloud Even Monitors Your Local LAN as well as Your SmartBand Connection to the PanTerra Datacenters

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WorldSmart Awards

Inc. Magazine's Top 500 Fastest Growing Private Companies in America Award
Red Herring 2010 Top 100 North America High Tech Startups Award
Unified Communications Excellence Award
Unified Communications Solutions, Product of the Year Award for WorldSmart
Communications Solutions, Product of the Year Award for WorldSmart
Customer Interaction Solutions, Product of the Year Award for WorldSmart CallCenter


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"PanTerra's SentraCloud Managed Service not only has cut my communications costs in half, but its feature set has truly increased my broker's productivity. I can share a desktop with a client to show them market trends instantly. And the secure IM provides a confidential means of connecting to multiple clients at once. Having a single vendor manage my bandwidth and cloud services gives me added confidence and comfort that my IT communications infrastructure is in good hands."

Chip Unsworth
Chairman and CEO
Legend Merchant Group, Inc.

"The best thing I like about PanTerra's SentraCloud solution is that there is one vendor managing all my cloud services, bandwidth and devices! There isn't any finger pointing. I get reliable, fast communications services that are flexible and actually help me close business faster. PanTerra's support is super and their feature set very complete."

Jim H.
IT Director
Retail Sales Company